Narain Weerasinghe
LinkedInLet’s connect

Data

Enterprise Data & Professional-Services Delivery

Xyicon

Enterprise healthcare (US), Public higher education (US), Logistics & industrial real estate

2024–2026

3

Enterprise professional-services accounts supported, across healthcare, higher education and logistics / real estate

The situation

Data-heavy enterprise implementations depend on accurate configuration. Bad data can damage customer outcomes even if the software itself functions correctly.

My responsibility

Narain supported data setup, validation, accuracy checks, customer-specific configuration and operationally critical workflows.

His approach kept the operational foundation behind delivery reliable before and during implementation.

The approach

01

Understand the customer’s required data structure.

02

Prepare and configure the data foundation.

03

Validate accuracy before delivery.

04

Support operationally critical workflows during implementation.

The result

Supported enterprise Professional Services delivery across healthcare, higher-education and logistics/real-estate accounts through reliable data setup, validation and operational accuracy.

What this demonstrates

Data qualityProfessional ServicesEnterprise customer supportOperational accuracyAttention to detailCross-functional collaboration
I’m comfortable working behind the customer relationship as well as in front of it — making sure the operational and data foundations supporting the customer are actually reliable.
previous

P1 Incident Management — Establishing a Structured Escalation Process

next

Customer Feedback Programme — Building a Voice-of-Customer Process

All case studies

Looking for someone who can connect customers, operations and delivery?

I bring customer-facing ownership, commercial awareness and structured operational thinking to complex B2B environments.

Email NarainConnect on LinkedIn
Emailnarainweerasinghe@hotmail.com
LocationSri Lanka
Narain Weerasinghe